Warranty

1-Year Limited Warranty

Your IBOSAD tool is protected by a 1-year limited warranty against manufacturing defects when purchased through Amazon.

To Start a Warranty Claim via Amazon:

  1. Go to “Your Orders” on Amazon

  2. Select “Contact Seller” for your IBOSAD purchase

  3. Choose “Product Warranty” as the reason

  4. Provide:

    • Order ID

    • Clear photos/video showing the issue

    • Brief description of the problem

What Happens Next?

  • Our Amazon support team will respond within 24 hours

  • Approved claims typically result in:
    ➔ Replacement item shipped immediately
    ➔ Refund if replacement isn’t available


30-Day Returns Through Amazon

Change your mind? Request a return within 30 days of delivery through Amazon’s system:

Simple Process:

  1. Go to “Your Orders”

  2. Select “Return or Replace Items”

  3. Choose “No longer needed” (no reason required)

  4. Print prepaid return label (if eligible)

Important Notes:
✓ Item must be unused in original packaging
✓ Refunds issued when Amazon receives return
✓ Prime customers: Free return shipping


Why IBOSAD Stands Out on Amazon

• Faster Resolution: Amazon-integrated support
• Trusted: 98% positive warranty claim resolution rate
• No Hassle: Most replacements shipped same-day

Tip: For fastest service, always initiate claims through Amazon’s message system rather than direct email.

Need Help Now?
Click “Contact Seller” on your Amazon order page – our dedicated Amazon support team responds 7 days/week.